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CCBill
If you signed up with CCBill CLICK HERE to retrieve your username and password.
2000Charge
If you signed up with 2000Charge CLICK HERE to recover your password. Your username is the e-mail address you used to sign up.
If neither CCBill nor 2000Charge can help you please e-mail us. Please include the correct e-mail address and your billing name. If you remember your username and not your password please be sure to include it.
I'm having problems logging into the website with my username and password
Try to copy and paste the username and password exactly as it was sent to you. Keep in mind that usernames are CaSe SensiTive. Also make sure there are no spaces before or after. You can also try rebooting your computer, try a different browser or if possible test it on another computer. The password recovery system is automated. If the new password doesn't work contact This email address is being protected from spambots. You need JavaScript enabled to view it. and we will work to get you back in.
I did not receive an e-mail confirmation of my purchase
In order to receive a confirmation receipt you must enter your e-mail address correctly. Please also check your spam box to see if the confirmation e-mail was sent there. If not e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. with your confirmation number and the e-mail that you used. and we will send a copy of the receipt.
How can I change my password or other information on my account?
Unfortunately, for security and privacy reasons we are not able to change your credit card information or e-mail. You may, however, cancel your account and then sign up again as a new member. You may then enter any new information and select a different username and password if necessary. If you wish to change your password on login input an incorrect password and when it asks for your e-mail enter it and a new password will be e-mailed to you.